Case studies

Quiet wins, real numbers.

A young studio, but the work speaks plainly. Here's a look at the kind of results automation delivers — and the shape of engagements we take on.

Hospitality · 4 properties

Boutique hotel group

−12 hrs
of manual reporting per week

The challenge

Every Monday, someone exported booking data from the property system into spreadsheets by hand, then rebuilt the same revenue report across four properties. Half a day, gone, before the week even started.

What we built

We built a pipeline that pulls booking and revenue data automatically, consolidates all four properties, and drops a clean, formatted report into the team's inbox every Monday at 6am. The half-day task became zero.

Retail · Direct-to-consumer

Apparel e-commerce brand

4 min
average first reply, down from hours

The challenge

Customer questions piled up overnight and over weekends. Buyers asking about sizing or shipping waited hours for a reply — and a chunk of them simply bought elsewhere in the meantime.

What we built

An AI support agent trained on the store's real sizing charts, policies, and product catalog now answers the common questions instantly, day or night. Anything it's unsure about lands with the team, tagged and summarized.

Home services · Lead-driven

Local services company

+38%
more enquiries booked into calls

The challenge

Leads came in through a web form and sat there. By the time anyone followed up, the customer had often already called a competitor who picked up first.

What we built

New enquiries now get an instant, personal reply, get qualified against the right criteria, and the hot ones are pushed to book a call automatically. The lead that used to cool off now gets caught while it's warm.

Representative engagements illustrating typical scope and outcomes. Client details generalized on request.

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